| MARK SHARE Training 021-57932035 (hotline)
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Advanced Secretary Development Program 22 to 23 April 2014 | ||
| Workshop Outline: Session 1: Personal Development, Skills & Career Options for the Professional Secretary · Provide insight and understanding of the professional secretary with competence, expertise, pengetahuan.dan high morale so as to meet the challenges and demands of professionalism. · How does the role of a secretary in a company · Understanding the concept of Service: Excellent with 3C's Model CARRE in order to become a secretary who is always energetic and happy
Session 2: Techniques of Effective Communication and Negotiation: Understanding Behavioral Bosses, Coworkers, Supplier and Other External Parties To Get Full Cooperation · Understand how to communicate effectively with superiors, peers, and external. · Professionalism communicate and build working relationships with superiors and the organization as a whole company. · Facing complaints boss / colleagues by phone. · Use your phone to resolve complaints efficiently boss.
Session 3: How to Manage Relationships (Relationship) with the Board of Directors and Managerial Level and Public Relations with External Key Party (Journalist, Governance, Community Leaders, Bureaucracy Generally) · Participants are taught to be able to communicate effectively by using techniques: blackouts, Equate, Lead. · Good communication and a favored opponent to speak only with the first 5 minutes. · Learn the 5 major body language that must be considered when communicating. · Participants can convey effectively the intent and purpose for the participants to know how information gets into the brain through three main pathways: Visual, Auditory, and Kinesthetic.
Session 4: Exercise: Professional Communication Skills NLP style · Participants understand how to communicate better with the use of the telephone. · Participants understand how effective telephone both incoming and outgoing calls. · Participants can create a script to use the phone more effectively and professionally. · Participants learn the sound characteristics of each person.
Session 5: Event Management for Corporate Secretary (Meeting, Socialization, Launching, Gathering, Press Conference) · Participants understand the design and spatial forms for meetings, annual plan, AGM, socialization and training activities of the company. · The role of a secretary to the MC in the event the company.
Session 6: Basic Prinsio Workspace Management 5S Japanese style (Lean Office) · Discussing about the 5 S concept, its application in the workplace and how the 5 S system works. · Understanding the Meaning of Main Pillars Seiri (Brief) and Seiton (Neat), Seiso (Rehearsal) and Shitsuke (Rawat). · Understanding the Meaning of Main Pillars Seiketsu (Diligent) and Fifth Pillar Integration and case studies (identification and improved understanding)
Session 7 & 8: Document Management and Filing System By ALFRED · This session gives the participants knowledge about the skill in making the recap files from various documents that it manages. · By doing recaps file skills, the participants are expected to be able to quickly locate the file back on when your boss, co-workers, or for other activities that require the file. · Other skills that will be gained from this session is that participants can classify files, assessment files, create a Table ALFRED of files that facilitate them find the file again, differentiate and archival records, retention schedule of files and other skills in managing files | ||
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Implementation of Electronic Filing With RMS & EFS Method Based On Document Regulations 22 to 23 April 2014 | ||
| TRAINING OUTLINE:
3. Models lifecycle management of records in archival management system. 4. Example SOP Records Management. 5. Models model of continuous records on electronic records management system. 6. Electronic Imaging System. 7. Importance of Electronic Imaging System is implemented in all organizations. 8. Creating a digital document (OCR Scanning) format. Edited PDF. 9. Adding text in digital document. 10. Assign digital inclusion that has been protected in a digital document. 11. Understanding the key factors in the successful implementation of organizational filing system. 12. Application for Records Management System in EFIDMS software. 13. Application for Electronic Document Management System in EFIDMS software. 14. Application for Electronic Imaging Systems in EFIDMS software. 15. Operational steps to set the User Access Level Security Application. 16.Langkah-step Operational Application for Document Control process. 17. Operational Measures for Document Distribution Application process. 18. Operational Measures for Document Application Update process. 19. Conduct Process Document Searching rapidly (soft and hard) by 5 methods. 20. Document Capture Process through scanners or digital cameras through, then converted into a document in Microsoft Office (XP, 2003, 2007, 2010). 21. Election and retrieval of documents quickly and accurately to be sent via e-mail directly from the application software EFIDMS. | ||
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Workload Analysis 24 to 25 April 2014 | ||
| OVERVIEW: The question that often arises when a company squeezed losses or try to strengthen their competitive ability is how to streamline the company. whether the number of HR / employee of this excess current, less or have optimum with the company's needs, and how to determine or measure these things? One critical point in the measurement system and strategic human resource is concerned about the workload measurement. The workload is able to influence the outcome of the performance of each employee, work unit or department or company. Thus strategic analysis function workload (workload analysis), organization, and training implications of the results of the analysis of the increase in workload, in addition to the reduction / increase in the number of human resources can also be a recommendation refinement job description, work procedures (system operating procedure), the restructuring of the HR competency. More detailed information regarding these matters will be gained by attending this workshop. TRAINING OUTLINE:
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| About Us mark share training Registration:
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| Running Training Schedule: April 2014 | ||
| No. | Date of Implementation | Training Topics |
| 1 | 15 to 16 April 2014 | Supervisory Skills / Leadership |
| 2 | 16 to 17 April 2014 | Strategic Procurement Management |
| 3 | 22 to 23 April 2014 | Human Resources Management |
| 4 | 22 to 23 April 2014 | Advanced Secretary Development Programme |
| 5 | 22 to 23 April 2014 | Electronic Filing and Document Management System |
| 6 | 22 to 23 April 2014 | Warehouse Management Best Practice |
| 7 | 24 to 25 April 2014 | For Purchasing Power Negotiation |
| 8 | 24 to 25 April 2014 | Workload Analysis |
| 9 | 24 to 25 April 2014 | Finance For Non Finance Executive Management |
| 10 | 28 to 29 April 2014 | Mastering Excel 2007/2010 For Office Data Processing System |
| 11 | 28 to 29 April 2014 | Customer Relation Management |
| 12 | 28 to 29 April 2014 | SOP Lifecycle |
| 13 | 29 to 30 April 2014 | Professional Debt Collection System |
| 14 | 29 to 30 April 2014 | Corporate Journalism |
| 15 | 29 to 30 April 2014 | General Affairs Development Program |
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