Senin, 03 Desember 2018

(1) Training Need Analysis (TNA) ; (2) Effective Interpersonal Communication : Confirm Running

MARKSHARE Training

We Provide Workshop & Training

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Eby (Ms.) 08561044530 / 021 – 5793 2035

eby@marksharetraining.co.id / eby.markshare@gmail.com / ask@marksharetraining.co.id

www.marksharetraining.co.id

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“ Training Needs Analysis (TNA) & Evaluation “

Jakarta, 10 - 11 Desember 2018

“ Effective Interpersonal Communication”

Jakarta, 10 – 11 November 2018

AGENDA TRAINING

  

 ·         Menganalisa kebutuhan training (Training Need Analysis).

·         3 step analisa kebutuhan training, dan analisa training dari symptom.

·         Competency Profiling.

·         Menyusun Individual Development Plan.

·         Membuat kurikulum yang tepat.

·         Mengenal beberapa metode belajar.

·         Menyelenggarakan training dengan efektif.

·         4 step pengukuran efektivitas training dari Kirkpatric.

·         Mengukur ROTI (Return of Training Investment)

o   collecting data (performance indicator & hard indicators)

o   using control group

o   trend line

o   converting data to monetary value

MANFAAT TRAINING

·         Peserta akan terampil menganalisa kebutuhan training (Training Need Analysis/TNA)

·         Mampu membuat krikulum yang tepat

·         Mampu menyelenggarakan training dengan efektif, serta

·         Mampu mengevaluasi /mengukur keefektifan training yang telah diselenggarakan.

AGENDA TRAINING

 

1.      The Power of Interpersonal Skills at Work

•        What are Interpersonal Skills

•        The Importance of Effective Communication

•        Typical Communication Challenges

•        Effects of Poor Communication

•        Barriers to Effective Communication

•        Group Activity

 

2.      Successful Interpersonal Skills

•        Using the Right Words

o   What You Say vs How it is Interpreted

o   What are the Words to Avoid?

o   Choosing Positive Words

 

•        Body Language

o   Eye Contact

o   Greeting the Customers

o   Standing and Sitting Postures

o   Walking Confidently

o   Facial Expressions and Gestures

 

3.      Enhancing Your Emotional Quotient

•        Developing Self Awareness

•        Managing Emotions

•        Improving Motivation

•        Improving Empathy

•        Improving Social Skills

 

4.      Influential Communication Dynamics

•        The 5-Step Process for Influencing Skills

•        Sharpening Your Influencing Skills

•        The Four Patterns of Influence

•        Influencing Different Personality Types

 

5.      Managing Difficult People

•        Types of Difficult People

•        Handling Difficult People Professionally

•        Handling Conflict Tactfully

Untuk topic lainnya dan In house Training, silahkan sampaikan kebutuhan dan request anda dengan cara :

>> [[ Klik Disini Untuk Request Inhouse ]] <<

improve the quality of human resources by Inhouse training, scale UP your Business !

 

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TGL

JUDUL TRAINING

LOKASI

Desember

1

3 - 4 Des

Business Plan

Jakarta

2

3 - 4 Des

Best Practice Warehouse Management

Jakarta

3

03 - 04 Des 

Effective Public Relation Management

Jakarta

4

03 - 04 Des 

Struktur Penyusunan Skala Upah (Compensation & Benefits)

Jakarta

5

04 - 05 Des 

Negotiation & Lobbying skill

Jakarta

6

04 - 05 Des 

Creative & Analytical Thinking

Jakarta

7

6 - 7 Des

Finance For Non Finance

Jakarta

8

06 - 07 Des 

Negotiation Skill For HR Staff

Jakarta

9

06 - 07 Des 

Basic marketing & CRM Management

Jakarta

10

10 - 11 Des 

Customer Service Excellence

Jakarta

11

10 - 11 Des 

Comprehensive Ms. Excel Training With Visual Basic Application (VBA)

Jakarta

12

10 - 11 Des

Corporate Journalism ; How To Run Publication For PR & HR Purposes

Jakarta

13

10 - 11 Des

Training Need Evaluation (TNA) & Evaluation

Jakarta

14

12 Des

Powerfull of Sales Data Analysis & Dashboard Report With Advanced Excel 2010

Jakarta

15

12 - 13 Des 

Public Speaking & Presentation Skill

Jakarta

16

12 -13 Des 

Technical Report Writing

Jakarta

17

12 - 13 Des 

Coaching & Counseling

Jakarta

18

13 - 14 Des 

Logistics & Supply Chain Management

Jakarta

19

13 - 14 Des 

Total Quality Management

Jakarta

20

13 - 14 Des 

Good Corporate Governance (GCG)

Jakarta

21

13 - 14 Des 

Key Account Management (KAM)

Jakarta

22

13 - 14 Des 

Be An Excellent Supervisor

Jakarta

23

13 - 14 Des 

Comprehensive Account Receivable & Collection Management

Jakarta

24

14 – 15 Des

Compliance & Risk Management

Bali

25

17 - 18 Des 

Leadership & Managerial Skills

Jakarta

26

17 - 18 Des 

Advanced Secretary Development Program

Jakarta

27

17 - 18 Des 

Financial Statement Analysis

Jakarta

28

19 - 20 Des 

Effective Office Management With Kaizen 5S & Filing System

Jakarta

29

19 - 20 Des 

Teknik Penyusunan SOP Menggunakan KPI

Jakarta

30

19 - 20 Des 

Metode Penyusunan Spesifikasi & HPS

Jakarta

31

27 - 28 Des 

Comprehensive Basic Accounting for Executive

Jakarta

32

27 - 28 Des 

Problem Solving & Decision Making

Jakarta

33

27 - 28 Des 

Strategic Sourcing & Vendor Management

Jakarta

34

27 - 28 Des 

Struktur Penyusunan Skala Upah (Compensation & Benefits)

Jakarta

 

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