Selasa, 11 April 2017

Running : Basic Manrketing & CRM Management , 27 - 28 April 2017

MARKSHARE Training

People Development 

Call Us : 021 5793-2035

0858 9026 0140 ( SARI )

  Hadiri dan ikuti :

2 Day Training Program

BASIC MARKETING & CRM MANAGEMENT

Hotel Oria Jakarta , 27 - 28 APRIL 2017
 
 
Tujuan & Sasaran Pelatihan :
  • Memahami peran stakeholders dalam aktivitas pemasaran dan penjualan
  • Memahami mengapa CRM sangat penting dalam membina dan menumbuhkan loyalitas pelanggan
  • Mampu menentukan sasaran dan penggunaan CRM system
  • Dapat memanfaatkan CRM untuk menumbuhkan penjualan dan memelihara hubungan dengan pelanggan
Materi Program :
1. Introduction to marketing
  • Ekonomi penawaran keempat
  • Sejarah Marketing
  • Pendekatan - pendekatan awal marketing
2. Developing Marketing Focus
  • Tiga pendekatan marketing
  • Melakukan riset marketing
  • Melakukan segmentasi pasar
3. Marketing Mix
  • 10 P's of marketing
4. Creating Customer Value
  • Menentukan Positioning
  • Melakukan targeting
  • Memahami Customer
5. Writing Marketing Plan
  • Memahami marketing plan
  • Detil penulisan marketing Plan
6. CRM & Stakeholders
  • Fungsi & peran CRM
  • Hubungan produk dengan stakeholders
  • Loyalitas customer dan mengoptimalkan customer experience
7. CRM dalam Aktivitas Marketing
  • CRM & Aktivitas Marketing
  • Customer Retention
  • Customer & Business Value
8. CRM & Pelayanan Pelanggan
  • Customer Satisfaction Measurement
  • Customer service checklist for success
9. Aktivitas tenaga penjualan & Kegiatan CRM
  • Tenaga penjualan dalam aktivitas marketing
  • Handling complaint dalam aktivitas marketing
10. Planning CRM program
  • Developing a CRM Strategy
  • CRM Businessplan
  • Implementation CRM
 
Investasi
Rp.4.500.000,-/Person
Rp.4.000.000,-/Person ( group 3 person )
 
 

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 Informasi & Registrasi  

MARKSHARE Training

021 5793-2035 / 0858 9026 0140

sari@marksharetraining.co.id

www.marksharetraining.co.id

 

 

NO TANGGAL JUDUL TRAINING Lokasi
Apr-17
1 12 - 13 April 2017 Managing People : leadership & Supervisory Skill jakarta
2 17 - 18  April 2017 Negotiation Power For Purchasing jakarta
3 17-Apr-17 Creating BSC Step By Step jakarta
4 17 - 18 April 2017 Basic HR jakarta
5 17 - 18 April 2017 Managing Difficult Customer & Handling Complaint Professionaly jakarta
6 17 - 18 April 2017 Powerful Database Analysis & Dashboard Reporting Using Ms. Excel jakarta
7 18-Apr-17 Writing Advanced Procedures ( SOP )  jakarta
8 18-Apr-17 Powerpoint Do More jakarta
9 20 - 21 April 2017 The 7 Selling skill for sales people jakarta
10 20 - 21 April 2017 Advanced Secretary Development Program jakarta
11 20 - 21 April 2017 Public Relation di Era Digital : Cyber PR BALI
12 20 - 21 April 2017 Corporate Secretary jakarta
13 20 - 21 April 2017 Financial Statement Analysis ( FSA ) jakarta
14 25 - 26 April 2017 Good Corporate Governance ( GCG ) Implementation jakarta
15 25 - 26 April 2017 Best Practice Warehouse Management Jakarta
16 25 - 26 April 2017  Metode Penyusunan Spesifikasi & Harga Perkiraan Sendiri ( HPS / OE ) Bandung
17 25 - 26 April 2017 Kiat Menyusun SOP menggunakan KPI jakarta
18 25 - 26 April 2017 Successful Professional General Affairs with Data Processing & Filing System jakarta
19 26 - 27 April 2017 Workload Analysis Implementation with Ms.Excel for HR & Non HR jakarta
20 27 - 28 April 2017 Creative Cashflow & Treasury Management Bandung
21 27 - 28 April 2017 Finance for Non Finance Executive jakarta
22 27 - 28  April 2017 Basic Marketing & CRM Management Jakarta
23 27 - 28 April 2017  Effektif Negotiation & Lobbying skill Jakarta
NO TANGGAL JUDUL TRAINING Lokasi
Mei-17
1 3 - 4 Mei 2017 Project Management Using MS Project jakarta
2 3 - 4 Mei 2017 Comprehensive Supervisory Skill jakarta
3 4 - 5 mei 2017 Managing office & Filing system with 5 S jakarta
4 4 - 5 mei 2017 Effektive Communication Skill jakarta
5 8 - 9 Mei 2017 Training For Trainers ( TFT ) jakarta
6 8 - 9 Mei 2017 Extraordinary Journalism For Corporate Website jakarta
7 9 - 10 Mei 2017 Strategic Procurement Management jakarta
8 9 - 10 Mei 2017 Kehumasan & protokoler jakarta
9 16-Mei-17 Customer Service Excellence jakarta
10 16 - 17 Mei 2017 Creative Cashflow & Treasury Management jakarta
11 16 - 17 Mei 2017 Contract & Tender In Procurement Management Bandung
12 16 - 17 Mei 2017 Effective skill for secretary & adm staff jakarta
13 18 - 19 mei 2017 Basic Accounting jakarta
14 18 - 19 Mei 2017 Training Needs Analysis ( TNA ) Bandung
15 18 - 19 mei 2017 Logistic Management strategic & best Practice Bandung
16 18 - 19 Mei 2017 Effective Shopfloor Leadership jakarta
17 23 - 24 Mei 2017 Comprehensive Microsoft Excel 2010/2013 with VBA Application Macro jakarta
18 23 - 24 Mei 2017 Analisa Laporan Keuangan berbasis akuntansi pemerintah jakarta
19 23 - 24 Mei 2017 Compliance & Risk Management Jakarta
20 29 - 30 Mei 2017 Supply Chain Management for Best Operation jakarta
21 30-Mei-17 Infographic with Powerpoint  jakarta
22 30 - 31 Mei 2017 Total Quality Management ( TQM ) jakarta
22 30 - 31 Mei 2017 Basic MS. Excel for data Processing system jakarta
For More Info & Registration Call Us :  
021 – 5793 2035  / 0858 9026 0140 ( SARI )  
d.sari131282@gmail.com / sari@marksharetraining.co.id  

 

 
 



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