Almost Running : Basic Marketing & CRM Management , 6 - 7 September 2016

MARKSHARE TRAINING PEOPLE DEVELOPMENT www.marksharetraining.co.id Telp. 021. 5793 2035 / 0858 9026 0140 ( SARI )   Email.sari@marksharetraining.co.id / d.sari131282@gmail.com

BASIC MARKETING AND CUSTOMER RELATION MANAGEMENT Hotel Oria, jakarta, 6 – 7 September 2016   Tujuan & sasaran Memahami peran stakeholders dalam aktivitas pemasaran dan penjualan Memahami mengapa CRM sangat penting dalam membina dan menumbuhkan loyalitas pelanggan Mampu menentukan sasaran dan penggunaan CRM system. Dapat memanfaatkan CRM untuk menumbuhkan penjualan dan memelihara hubungan dengan pelanggan .   Agenda Pelatihan 1.      INTRODUCTION TO MARKETING ·         Ekonomi Penawaran Keempat ·         Sejarah Marketing ·         Pendekatan-pendekatan Awal Marketing 2.      DEVELOPING MARKETING FOCUS ·         Tiga Pendekatan Marketing ·         Melakukan Riset Marketing ·         Melakukan Segmentasi Pasar 3.      MARKETING MIX ·         10 P’s of Marketing 4.      CREATING CUSTOMER VALUE ·         Menentukan Positioning ·         Melakukan Targeting ·         Memahami Customer 5.      WRITING MARKETING PLAN ·         Memahami Marketing Plan ·         Detil Penulisan Marketing Plan 6.      CRM  DAN STAKE HOLDERS ·         Fungsi dan peran CRM ·         Hubungan Produk dengan stake holeders ·         Loyalitas customer dan mengoptimalkan  customer experience   7.      CRM DALAM AKTIVITAS MARKETING ·         CRM dan aktivitas Marketing ·         Customer Retention ·         Customer and Business Value   8.      CRM DAN PELAYANAN PELANGGAN ·               Customer Satisfaction Measurement ·               Customer Service Checklist for Success 9.      AKTIVITAS TENAGA PENJUALAN DAN KEGIATAN CRM ·                     Tenaga penjualan dalam aktivitas marketing ·                     Handling Complain dalam aktivitas marketing                                            10.  PLANNING CRM PROGRAM ·         Developing a CRM Strategy ·         CRM Business Plan ·         Implementation CRM   INVESTASI Full Fare Rp.4.500.000 / peserta Group ( 3 orang ) Rp. 4.000.000/peserta

Untuk pendaftaran atau informasi lebih lengkap, silahkan hubungi : Sdri. SARI Telp. 021.5793 2035 / 0858 9026 0140 E-mail : sari@marksharetraining.co.id / d.sari131282@gmail.com If you no longer wish to receive message from us, click here to unsubscribe

 

NO	TANGGAL	JUDUL TRAINING	Keterangan
1	25 - 26 Agustus	Effektif Negotiation & Lobbyind Skill	confirm running
2	25 - 26 Agustus	Compensation & Benefit Program	confirm running
3	25 - 26 Agustus	SURABAYA : Risk Based Internal Audit	confirm running
4	26 Agustus	Infographic With Powerpoint	confirm running
5	30 Agustus	Business Process Mapping	almost running
6	30 - 31 Agustus	BANDUNG : Supply Chain Management	almost running
7	31 Agustus	Penerapan POJK terkait program APU & PPT IKNB (Paska Skandal Panama Papers, UU Tax Amnesty, dan BREXIT)	confirm running
NO	TANGGAL	JUDUL TRAINING
1	31  ags - 1 sep	Effektif time management	almost running
2	1 - 2 sept	Training For Trainers ( TFT)	confirm running
3	6 - 7 Sept	Basic marketing & CRM Management	almost running
4	6 - 7 Sept	Strategic Procurement Management	almost running
5	6-Sep	SOP Lifecycle	almost running
6	7 - 8 Sept	Business Plan & Budgeting	almost running
7	7 - 8 Sept	Effektif Supervisory management	almost running
8	8 - 9 Sept	Professional Secretary development Program	confirm running
9	8 - 9 Sept	Yogyakarta :  problem Solving & Decision Making	almost running
10	8 - 9 Sept	Negotiation For Purchasing	confirm running
11	8 - 9 Sept	Basic HRM	confirm running
12	14 - 15 Sept	Finansial Statement Analysis ( FSA )	almost running
13	15  - 16 Sept	Effektif Communication & Interpersonal skill	confirm running
14	15 - 16 Sept	Bandung : Best Practice Warehouse Management	almost running
15	15 - 16 Sept	Advanced Ms. Excel	confirm running
16	20 - 21 Sept	Compliance & Risk management	almost running
17	20 - 21 Sept	Professional Debt Collection : The Getting Paid	almost running
18	21-Sep	Telemarketing Skill	confirm running
19	22 - 23 Sept	Extraordinary Journalism Corporate Website	almost running
20	22 - 23 Sept	Bandung : Total Quality Management ( TQM )	almost running
21	26 - 27 Sept	Esthablishing Service Excellence	almost running
22	27 - 28 Sept	Handling Complaint & Difficult customer	confirm running
23	28 - 29 sept	Managing Office & Filing System	almost running
24	29 - 30 sept	Financial Control Management	almost running
25	29 - 30 Sept	Payroll Adm System  Implementation with excel 2007 / 2010	almost running
26	29 - 30 sept	Strategic Vendor & Sourcing Management	confirm running
For More Info & Registration Call Us :
021 – 5793 2035  / 0858 9026 0140 ( SARI )
d.sari131282@gmail.com / sari@marksharetraining.co.id