Jumat, 23 September 2016

Effective Communication & Interpersonal Skills : 20 - 21 Oktober 2016

MARKSHARE TRAINING

PEOPLE DEVELOPMENT

www.marksharetraining.co.id

 

Untuk pendaftaran atau informasi lebih lengkap, silahkan hubungi :

Sdri. SARI

Telp. 021.5793 2035 / 0858 9026 0140

E-mail : sari@marksharetraining.co.id / d.sari131282@gmail.com

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EFFECTIVE COMMUNICATION & INTERPERSONAL SKILL

Hotel Oria Jakarta , 20 – 21  Oktober 2016

 

TOPIK PEMBAHASAN

1.      The Power of Interpersonal Skills at Work

        What are Interpersonal Skills

        The Importance of Effective Communication

        Typical Communication Challenges

        Effects of Poor Communication

        Barriers to Effective Communication

        Group Activity

2.      Successful Interpersonal Skills

        Using the Right Words

o   What You Say vs How it is Interpreted

o   What are the Words to Avoid?

o   Choosing Positive Words

        Body Language

o   Eye Contact

o   Greeting the Customers

o   Standing and Sitting Postures

o   Walking Confidently

o   Facial Expressions and Gestures

3.      Enhancing Your Emotional Quotient

        Developing Self Awareness

        Managing Emotions

        Improving Motivation

        Improving Empathy

        Improving Social Skills

4.      Building Relationships at Work

        Building Rapport and Maintaining Relationships

        Personality Profiling

        Understanding the Different Personality Traits

        How to Handle Different Personalities

5.      Influential Communication Dynamics

        The 5-Step Process for Influencing Skills

        Sharpening Your Influencing Skills

        The Four Patterns of Influence

        Influencing Different Personality Types

6.      Managing Difficult People

        Types of Difficult People

        Handling Difficult People Professionally

        Handling Conflict Tactfully

  

 

Investasi

Full Fare : Rp. 4.500.000,-/Peserta

Group ( 3 orang )  : Rp. 4.000.000/peserta

 

 

NO

TANGGAL

JUDUL TRAINING

KET

 

 

1

20 - 21 Sept

Professional Debt Collection : The Getting Paid

almost running

2

21-Sep

Telemarketing Skill

confirm running

3

22 - 23 Sept

Extraordinary Journalism Corporate Website

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4

22 - 23 Sept

Bandung : Total Quality Management ( TQM )

almost running

5

26 - 27 Sept

Esthablishing Service Excellence

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6

27 - 28 Sept

Handling Complaint & Difficult customer

confirm running

7

28 - 29 sept

Managing Office & Filing System

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8

29 - 30 sept

Financial Control Management

almost running

9

29 - 30 Sept

Payroll Adm System  Implementation with excel 2007 / 2010

almost running

10

29 - 30 Sept

BALI :Supervisory Skill : Be Great Supervisor

almost running

11

29 - 30 sept

Strategic Vendor & Sourcing Management

confirm running

NO

TANGGAL

JUDUL TRAINING

Keterangan

1

4 - 5 Okt

Strategi penerapan Compliance & risk management sektor keuangan non Bank

almost running

2

4- 5 Okt

Basic Accounting

almost running

3

6 - 7 Okt

Maintenance of Building

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4

7 Okt

Powerpoint Do More

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5

10 - 11 Okt

Financial Statement Analyst ( FSA )

almost running

6

11 - 12 Okt

Corporate Journalism

confirm running

7

13 - 14 Okt

Advanced Selling skill for Maximum profit

almost running

8

13 - 14 Okt

Best practice Warehouse Management

confirm running

9

17 Okt

Business Process Mapping

almost running

10

17 - 18 Okt

General Affairs Development Program ( GA )

almost running

11

18 - 19 Okt

Finance for Finance Executive ( FINON )

almost running

12

20 - 21 Okt

Profesional Secretary development Program

almost running

13

25 - 26 Okt

Technical Report Writing ( TRW )

almost running

14

25 - 26 Okt

negotiation for Purchasing

confirm running

15

26 - 27 Okt

new product Development ( NPD )

almost running

16

27 - 28 Okt

Contract & tender management in Procurement

almost running

Luar Kota

 

1

6 - 7 Okt

Surabaya : Risk Based Internal Audit

confirm running

2

6 - 7 Okt

BALI : Training For Trainers ( TFT )

almost running

3

6 - 7 Okt

Bandung : Effektif Time Management

almost running

4

20 - 21 Okt

Surabaya : Risk Management berbasis ISO 31000

almost running

5

20 - 21 Okt

Bandung :Total Quality Management ( TQM )

almost running

6

20 - 21 Okt

Batam : Supervisory Skill

almost running

7

20 - 21 Okt

Bandung : Procurement & Supply chain managament

almost running

8

27 - 28 Okt

BALI : Leadership & managerial Skill

almost running

9

27 - 28 Okt

BALI : Talent management

almost running

10

27 - 28 Okt

BALI : Training Needs Analyst ( TNA )

almost running

11

27 - 28 Okt

Surabaya : Presentation & negotiation Skill

almost running

12

27 - 28 Okt

Surabaya : problem Solving & Decision Making

almost running

For More Info & Registration Call Us :

021 – 5793 2035  / 0858 9026 0140 ( SARI )

d.sari131282@gmail.com / sari@marksharetraining.co.id

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