Senin, 03 Desember 2018

(1) Training Need Analysis (TNA) ; (2) Effective Interpersonal Communication : Confirm Running

MARKSHARE Training

We Provide Workshop & Training

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Eby (Ms.) 08561044530 / 021 – 5793 2035

eby@marksharetraining.co.id / eby.markshare@gmail.com / ask@marksharetraining.co.id

www.marksharetraining.co.id

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“ Training Needs Analysis (TNA) & Evaluation “

Jakarta, 10 - 11 Desember 2018

Effective Interpersonal Communication

Jakarta, 10 – 11 November 2018

AGENDA TRAINING

  

 ·         Menganalisa kebutuhan training (Training Need Analysis).

·         3 step analisa kebutuhan training, dan analisa training dari symptom.

·         Competency Profiling.

·         Menyusun Individual Development Plan.

·         Membuat kurikulum yang tepat.

·         Mengenal beberapa metode belajar.

·         Menyelenggarakan training dengan efektif.

·         4 step pengukuran efektivitas training dari Kirkpatric.

·         Mengukur ROTI (Return of Training Investment)

o   collecting data (performance indicator & hard indicators)

o   using control group

o   trend line

o   converting data to monetary value

MANFAAT TRAINING

·         Peserta akan terampil menganalisa kebutuhan training (Training Need Analysis/TNA)

·         Mampu membuat krikulum yang tepat

·         Mampu menyelenggarakan training dengan efektif, serta

·         Mampu mengevaluasi /mengukur keefektifan training yang telah diselenggarakan.

AGENDA TRAINING

 

1.      The Power of Interpersonal Skills at Work

        What are Interpersonal Skills

        The Importance of Effective Communication

        Typical Communication Challenges

        Effects of Poor Communication

        Barriers to Effective Communication

        Group Activity

 

2.      Successful Interpersonal Skills

        Using the Right Words

o   What You Say vs How it is Interpreted

o   What are the Words to Avoid?

o   Choosing Positive Words

 

        Body Language

o   Eye Contact

o   Greeting the Customers

o   Standing and Sitting Postures

o   Walking Confidently

o   Facial Expressions and Gestures

 

3.      Enhancing Your Emotional Quotient

        Developing Self Awareness

        Managing Emotions

        Improving Motivation

        Improving Empathy

        Improving Social Skills

 

4.      Influential Communication Dynamics

        The 5-Step Process for Influencing Skills

        Sharpening Your Influencing Skills

        The Four Patterns of Influence

        Influencing Different Personality Types

 

5.      Managing Difficult People

        Types of Difficult People

        Handling Difficult People Professionally

        Handling Conflict Tactfully

Untuk topic lainnya dan In house Training, silahkan sampaikan kebutuhan dan request anda dengan cara :

>> [[ Klik Disini Untuk Request Inhouse ]] <<

improve the quality of human resources by Inhouse training, scale UP your Business !

 

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TGL

JUDUL TRAINING

LOKASI

Desember

1

3 - 4 Des

Business Plan

Jakarta

2

3 - 4 Des

Best Practice Warehouse Management

Jakarta

3

03 - 04 Des 

Effective Public Relation Management

Jakarta

4

03 - 04 Des 

Struktur Penyusunan Skala Upah (Compensation & Benefits)

Jakarta

5

04 - 05 Des 

Negotiation & Lobbying skill

Jakarta

6

04 - 05 Des 

Creative & Analytical Thinking

Jakarta

7

6 - 7 Des

Finance For Non Finance

Jakarta

8

06 - 07 Des 

Negotiation Skill For HR Staff

Jakarta

9

06 - 07 Des 

Basic marketing & CRM Management

Jakarta

10

10 - 11 Des 

Customer Service Excellence

Jakarta

11

10 - 11 Des 

Comprehensive Ms. Excel Training With Visual Basic Application (VBA)

Jakarta

12

10 - 11 Des

Corporate Journalism ; How To Run Publication For PR & HR Purposes

Jakarta

13

10 - 11 Des

Training Need Evaluation (TNA) & Evaluation

Jakarta

14

12 Des

Powerfull of Sales Data Analysis & Dashboard Report With Advanced Excel 2010

Jakarta

15

12 - 13 Des 

Public Speaking & Presentation Skill

Jakarta

16

12 -13 Des 

Technical Report Writing

Jakarta

17

12 - 13 Des 

Coaching & Counseling

Jakarta

18

13 - 14 Des 

Logistics & Supply Chain Management

Jakarta

19

13 - 14 Des 

Total Quality Management

Jakarta

20

13 - 14 Des 

Good Corporate Governance (GCG)

Jakarta

21

13 - 14 Des 

Key Account Management (KAM)

Jakarta

22

13 - 14 Des 

Be An Excellent Supervisor

Jakarta

23

13 - 14 Des 

Comprehensive Account Receivable & Collection Management

Jakarta

24

14 – 15 Des

Compliance & Risk Management

Bali

25

17 - 18 Des 

Leadership & Managerial Skills

Jakarta

26

17 - 18 Des 

Advanced Secretary Development Program

Jakarta

27

17 - 18 Des 

Financial Statement Analysis

Jakarta

28

19 - 20 Des 

Effective Office Management With Kaizen 5S & Filing System

Jakarta

29

19 - 20 Des 

Teknik Penyusunan SOP Menggunakan KPI

Jakarta

30

19 - 20 Des 

Metode Penyusunan Spesifikasi & HPS

Jakarta

31

27 - 28 Des 

Comprehensive Basic Accounting for Executive

Jakarta

32

27 - 28 Des 

Problem Solving & Decision Making

Jakarta

33

27 - 28 Des 

Strategic Sourcing & Vendor Management

Jakarta

34

27 - 28 Des 

Struktur Penyusunan Skala Upah (Compensation & Benefits)

Jakarta

 

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