MARKSHARE Training
We Provide Workshop Training
Call Us: 0878 0355 7476 / 021 – 5793 2035
ask@marksharetraining.co.id
Service Communication | Pelatihan Jurnalistik untuk Website Perusahaan |
TUJUAN · Memiliki mindset era service baru dan memahami bahwa proses layanan didasarkan pada pilar “quality service” yang diterjemahkan dalam sikap pelayanan dan serba cepat. · Menguasai berbagai keterampilan dalam berkomunikasi khususnya di era digital, terampil melayani cepat, menyelesaikan masalah, dan upselling. · Menerapkan service communication yang efisien dengan memahami posture, gesture, dan respon yang positif. TOPIK 1. Layanan Era Digital Yang Serba Cepat: Know Your Customer & Customer Expectations 2. Refreshment: Reliability, Assurance, Empathy, Responsiveness & Tangible 3. Communication Business & Service: Digital Skills & Digital Resilience, Connect with people and built relationship, Quality service yang diseralaskan dengan perilaku dalam berkomunikasi 4. Good Service Is Professionalism: Profesionalism in Service & 3Vs of Communication 5. Visual Communication & Body Language: Professional Look & Good Appearance for winning situation | TUJUAN · Peserta memahami manajemen redaksi media online (yang berbeda dengan manajemen redaksi media cetak) · Peserta memahami bagaimana memilih materi komunikasi yang diperlukan korporasi sekaligus diminati (memikat) pembaca · Peserta mampu mengemas materi yang penting untuk dikomunikasikan dengan cara yang memikat · Peserta mengenal model dasar penulisan media online berita maupun non-berita · Peserta mampu menulis materi komunikasi berbahan baku peristiwa (news/berita) · Peserta mampu menulis materi komunikasi berbahan baku non peristiwa (non-news / knowledge/insight dll) TOPIK 1. Pengantar Umum Jurnalistik 2. Manajemen Media Online Korporasi 3. Kriteria Bahan Baku: Penting vs Menarik 4. Model Penulisan Online: First Thing First 5. Non-News Features for Online Media 6. Narrative Writing Model 7. Descriptive Writing Model 8. Making-up your Writing (editing) Hubungi kami untuk mendapatkan harga spesial 0878 0355 7476 |
Business Plan & Budgeting | Supply Chain Management for Best Operation |
TUJUAN · Meningkatkan kemampuan eksekutif dan manager dalam menetapkan anggaran perusahaan · Memahami manfaat anggaran dan pemahaman teori biaya perusahaan · Mampu menjabarkan rencana kerja tahunan yang efektif TOPIK 1. Pengertian & Manfaat Workload Analysis 2. Menterjemahkan Visi dan Misi Perusahaan ke dalam Rencana Bisnis 3. Melakukan analisis lingkungan internal dan eksternal usaha menggunakan model SWOT –Analysis 4. Menetapkan objectives dari rencana kerja tahunan dan kriteria kinerja utama 5. Menetapkan rangkaian strategi dan taktik pencapaian rencana kerja 6. Menyusun kebutuhan sumber daya dan menetapkan anggaran rencana kerja 7. Menetapkan langkah: monitoring, dan evaluasi tindakan
Hubungi kami untuk mendapatkan harga spesial 0878 0355 7476 | TUJUAN · Memahami konsep, proses, & strategi SCM korporasi · Meningkatkan kinerja SCM secara praktis & dinamis. · Update dari konsep, best practices, & aplikasi teknologi terkini di bidang SCM · Memahami bagaimana melakukan monitoring proses & evaluasi kinerja SCM · Mengaplikasikan materi yang diperoleh dalam proses kerja sehari-hari. TOPIK 1. SCM Strategy 2. Sales & Operation Plan 3. Warehouse & Distribution Management 4. Performance Management / KPI SCM 5. Production Planning 6. Materials Management 7. Total Quality Management 8. SCM Improvement |
JADWAL APRIL 2022 | |||
| | ||
| | Online Training | |
NO | TANGGAL | JUDUL TRAINING | PLATFORM |
1 | 4 Apr | Service Communication | Online via ZOOM |
2 | 4-5 Apr | Negotiation Skill & Lobbying | Online via ZOOM |
3 | 5-6 Apr | Managing Account Payable and Collection | Online via ZOOM |
4 | 5-6 Apr | Improving Business Performance through Value Stream Mapping | Online via ZOOM |
5 | 6-7 Apr | Efiling System & Document Management | Online via ZOOM |
6 | 6-7 Apr | Knowledge Management | Online via ZOOM |
7 | 7-8 Apr | Grow Your Business By Service Excellence | Online via ZOOM |
8 | 7-8 Apr | Public Relation Management | Online via ZOOM |
9 | 11-12 Apr | Legal for Non Legal | Online via ZOOM |
10 | 12-13 Apr | Pelatihan Jurnalistik untuk Website Perusahaan | Online via ZOOM |
11 | 12-13 Apr | Cashflow & Treasury Management | Online via ZOOM |
12 | 12-13 Apr | Business Development and Marketing Strategy | Online via ZOOM |
13 | 13-14 Apr | E-Filing System & Document Management | Online via ZOOM |
14 | 13-14 Apr | Conflict and Stress Management | Online via ZOOM |
15 | 18-19 Apr | Account Receivable and Collection Management | Online via ZOOM |
16 | 18-19 Apr | Public Speaking & Presentation skills | Online via ZOOM |
17 | 19-20 Apr | Manufacturing Planning & Control (MPC) | Online via ZOOM |
18 | 19-20 Apr | Becoming Better Leader with Coaching and Mentoring | Online via ZOOM |
19 | 20-21 Apr | Business Plan and Budgeting | Online via ZOOM |
20 | 20-21 Apr | Supply Chain Management for Best Operation | Online via ZOOM |
21 | 20-21 Apr | Payroll Management System | Online via ZOOM |
22 | 21-22 Apr | Negotiation Skill For Purchasing : Achieving Successful Outcomes | Online via ZOOM |
23 | 21-22 Apr | Executive Presence, Self Awareness & Business Ettiquette | Online via ZOOM |
24 | 25-26 Apr | Humas dan Protokoler | Online via ZOOM |
25 | 26-27 Apr | Advanced Secretary Program | Online via ZOOM |
26 | 26-27 Apr | Communication & Interpersonal Skills | Online via ZOOM |
27 | 27-28 Apr | Marketing Strategy Competitive | Online via ZOOM |
28 | 27-28 Apr | Behavioral Event Interview | Online via ZOOM |
29 | 28-29 Apr | Technical Report Writing Skill | Online via ZOOM |
30 | 28-29 Apr | Creative Problem Solving and Decision Making | Online via ZOOM |
| | ||
| | Offline Training | |
NO | TANGGAL | JUDUL TRAINING | LOKASI |
1 | 4-5 Apr | Be an Excellent Supervisor Training | Jakarta |
2 | 5-6 Apr | Finance for Non Finance | Jakarta |
3 | 6-7 Apr | Marketing Intelligence | Jakarta |
4 | 7-8 Apr | Managing Office & Filing System | Jakarta |
5 | 11-12 Apr | Marketing Intelligence | Jakarta |
6 | 12-13 Apr | Business Plan and Budgeting | Jakarta |
7 | 13-14 Apr | Business Plan & Budgeting | Jakarta |
8 | 18-19 Apr | Kiat Penyusunan SOP menggunakan KPI | Jakarta |
9 | 19-20 Apr | Production Planning & Inventory Control | Jakarta |
10 | 20-21 Apr | Sales Strategy, Negotiation Skill & Sales Follow-Up | Jakarta |
11 | 25-26 Apr | Strategic Sourcing and Vendor Management | Jakarta |
12 | 26-27 Apr | Negotiation Skills of Purchasing | Jakarta |
13 | 27-28 Apr | Leader as Coach | Jakarta |
14 | 28-29 Apr | Business to Business Sales Skill | Jakarta |
15 | 28-29 Apr | Training Manajemen Perubahan Organisasi | Jakarta |