MARKSHARE Training
021.57932035 ; 0858 9026 0140
Hadiri & Ikuti
2 Days Training Program
PROFESSIONAL DEBT COLLECTION SKILLS
Tingkatkan Efektivitas dengan Menguasai Tehnik Terbaru Penagihan via Surat, Telepon dan di Lapangan
23 - 24 September 2014
| Salah satu implikasi situasi Bisnis yang tidak menentu adalah kinerja kredit yang tidak memadai. Berawal dari inappropriate risk management strategy, perusahaan mengalami kerugian dalam penjualannya, berupa kredit yang tidak tertagih. Karenanya, perbaikan kinerja penagihan akan meningkatkan kinerja keuangan secara signifikan, dan akhirnya meningkatkan kinerja perusahaan. Workshop ini akan memberikan keterampilan dan beberapa praktek terbaik yang bisa dipelajari sebagai panduan untuk menjadi debt collector officer yang proffesional. SESI DETAIL PELATIHAN Sesi 1 : PRINCIPLES OF COLLECTION MANAGEMENT Sesi 2 : COLLECTION AS CUSTOMER SERVICE Sesi 3 : PSYCHOLOGICAL ASPECTS IN COLLECTION ACTIVITY Sesi 4 : COMMUNICATION STYLES & PRACTICE IN COLLECTION Sesi 5 : BASIC TELEPHONE SKILLS IN COLLECTION Sesi 6 : MANAGING IMAGE & IMPRESSION IN TELEPHONE Sesi 7 : NEGOTIATION SKILLS IN COLLECTION Sesi 8 : CONSULTATIVE COLLECTION TECHNIQUES Fasilitator : Natar Adri Berpengalaman di bidang collection sejak karir pertamanya selama 7 tahun di Djajanti Group dengan posisi terakhir sebagai Accounting Manager, keterlibatan Adri juga sebagai Financial Restrukturing saat Djajanti Group masuk ke dalam BPPN, kemudian melanjutkan karirnya di perbankan selama 2 tahun di HSBC sebagai Business Banking Officer Corporate Specialist. Adri juga terlibat sebagai Financial Specialist dalam pembuatan Master Plan dan Bisnis Plan untuk BPKS (Badan Pengusahaan Kawasan Sabang), serta menguasai model implementasi 5S System dan Production Management. Adri juga menulis buku dengan judul ”Solusi Cerdas Mengatasi Hutang dan Kredit” Natar Adri memperoleh pasca sarjananya di bidang Manajemen dari Universitas Gadjah Mada. Beliau pernah turut serta mengembangkan sumber daya manusia dan membangun Departement Marketing Support & Training di Prudential BancBali. Natar Adri juga ikut membuat Master Plan & Business Plan, serta melakukan project promosi pariwisata untuk kawasan Sabang. Sebagai seorang konsultan, ia telah terlibat dalam berbagai proyek pengembangan keahlian SDM, antara lain pada topik-topik Accounting & Business Banking, Handling Customer & Complaints, Office & Filing Management, serta Financial Management & Retirement Planning. |
TRAINING FEE :
Rp 3.750.000,-/person Full fare
Get Efficient For InHouse Training
Untuk Permintaan InHouse Training dalam topik diatas ataupun lainnya,silahkan menghubungi kami :
D.Sari Effendi
markshare training
gedung STC Senayan lantai 4 no 1055 - 1056
P : (021) 5793 2035
F : (021) 5793 1773
M : 0858 9026 0140
E : sari@marksharetraining.co.id;sari@marksharetraining.com
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| Topik Training | Keterangan | ||||
| 4 - 5 September 2014 | Mastering Excel 2010 | Confirm Running | ||||
| 9-10 September 2014 | Penyusunan/Pembuatan Peraturan PP/PKB Perusahaan | Almost Running | ||||
| 9 - 10 September 2014 | HR Audit | Confirm Running | ||||
| 10 - 11 September 2014 | Negotiation Power For Purchasing | Confirm Running | ||||
| 10 - 11 September 2014 | Supply Chain Management | Almost Running | ||||
| 10-11 September 2014 | Training For Trainers | Confirm Running | ||||
| 10 - 11 September 2014 | Strategic Vendor Management | Almost Running | ||||
| 11-12 September 2014 | BANDUNG : Handling Complaint & Difficult people | Almost Running | ||||
| 11 September 2014 | SOP Lifecycle | Almost Running | ||||
| 11 - 12 September 2014 | Interpersonality Excellence | Almost Running | ||||
| 11 -12 September 2014 | Budgeting & Cost Control | Almost Running | ||||
| 16 - 17 September 2014 | HR Management | Almost Running | ||||
| 16 - 17 September 2014 | PKWT dan Outsourcing | Almost Running | ||||
| 16 - 17 September 2014 | Effective Report Writing Technique | Almost Running | ||||
| 16 - 17 September 2014 | Professional General Affairs | Confirm Running | ||||
| 17 - 18 September 2014 | KPI with Balancedscoredcard | Almost Running | ||||
| 17 - 18 September 2014 | Powerfull Database Analyst & Dashboard Reporting with excel | Confirm Running | ||||
| 18 - 19 September 2014 | Finance for non Finance Executive | Almost Running | ||||
| 18 - 19 September 2014 | Workload Analyst | Almost Running | ||||
| 18 - 19 September 2014 | HR For Non HR | Almost Running | ||||
| 18 - 19 September 2014 | Sales & Marketing : 7 Langkah menjual untuk Sales People | Confirm Running | ||||
| 19-Sep-14 | Powerpoint Do More | Almost Running | ||||
| 22 - 23 September 2014 | Tax Planning Management | Almost Running | ||||
| 23 - 24 September 2014 | Proffesional Debt Collection | Almost Running | ||||
| 23 - 24 September 2014 | Strategic procurement management | Almost Running | ||||
| 24 - 25 September 2014 | Greatology : The Way of Great Making People | Almost Running | ||||
| 25 - 26 September 2014 | BALI : Negotiation & Lobbying Skill | Almost Running | ||||
| 25 - 26 September 2014 | BALI : To Be A Super Secretary | Almost Running | ||||
| 25 - 26 September 2014 | BALI : Leadership Skill | Almost Running | ||||
| 25 - 26 September 2014 | Corporate Journalism | Almost Running | ||||
| 29 - 30 September 2014 | Strategic Business Plan & Budgeting Control | Almost Running | ||||
| 30 September - 1 Oktober 2014 | Manufacturing Planning & Control :Menyeimbangkan Demand Market & Supply ( Produksi,material,logistic) perusahaan | Almost Running | ||||
| 1 - 2 Oktober 2014 | Credit Analysis | Almost Running | ||||
| 2 - 3 Oktober 2014 | SOP Lifecycle | Almost Running | ||||
| 7 - 8 Oktober 2014 | Supervisory Skill | Almost Running | ||||
| 8 - 9 Oktober 2014 | Implementation E-Filling with RMS & EFS Method | Almost Running | ||||
| 9 - 10 Oktober 2014 | Advanced Selling Skill For Maximum Profit | Almost Running | ||||
| 9 - 10 Oktober 2014 | Finansial Statement Analyst | Almost Running | ||||
| 9 - 10 Oktober 2014 | Bandung : Negotiation For Purchasing | Almost Running | ||||
| 14 - 15 Oktober 2014 | Becoming Highly Motivated People | Almost Running | ||||
| 14 - 15 Oktober 2014 | Handling Complaint & Difficult Customer | Almost Running | ||||
| 14 Oktober 2014 | Powerpoint Do More | Almost Running | ||||
| 14 - 15 Oktober 2014 | Problem Solving And Decision Making | Almost Running | ||||
| 15 - 16 Oktober 2014 | Finance for non Finance Executive | Almost Running | ||||
| 15 Oktober 2104 | BSC Step By Step | Almost Running | ||||
| 16 - 17 Oktober 2014 | Recruitment & Selection System | Almost Running | ||||
| 16 - 17 Oktober2014 | Procurement Management | Almost Running | ||||
| 20 - 21 Oktober 2014 | Effective Public Relation | Almost Running | ||||
| 21 - 22 Oktober 2014 | Human Resource Management ( HRM ) | Almost Running | ||||
| 22 - 23 Oktober 2014 | Strategic vendor Management | Almost Running | ||||
| 22 - 23 Oktober 2014 | Executive Corporate law | Almost Running | ||||
| 23 - 24 Oktober 2014 | New Product Development ( NPD ) | Almost Running | ||||
| 23 - 24 Oktober 2014 | IT Governance | Almost Running | ||||
| 23 -2 4 Oktober 2014 | Basic Accounting | Almost Running | ||||
| 27 - 28 Oktober 2014 | Powerfull Database Analyst & Dashboard Reporting with excel | Almost Running | ||||
| 28 - 29 Oktober 2014 | Managing Office, 5S & Filing System | Almost Running | ||||
| 28 - 29 Oktober 2014 | Customer Interaction & Telephon Courtesy | Almost Running | ||||
| 29 - 30 Oktober 2014 | IT Project Management | Almost Running | ||||
| 30 - 31 Oktober 2014 | Bandung : To Be A Secretary | Almost Running | ||||
| 30 - 31 Oktober 2014 | Bandung : Workload Analyst | Almost Running | ||||
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