SYLLABUS
1. Understanding of GA Officer Concept.
2. Job Information for GA Officer.
3. Key Performance Indicator for GA Officer.
4. Generic Competencies Based Training Program For GA ( Supervisory, Staff and Driver).
5. Organizational Structure of GA Department.
6. Personality Characters Fundamentals.
7. Interpersonal skillImplementation.
8. Coaching skill Implementation.
9. Time Management Implementation.
10. Effective Communication Fundamentals.
11. Coordination skill Fundamentals
12. Lobby Skill Fundamentals
13. Negotiation skill Fundamentals
14. Continuous Improvement Fundamentals with 5S/R method
15. Filling System Fundamentals.
16. Design and Layout Office Room.
17. Design lighting system in the office room and out office room.
18. GA data processing with Excel 2007.
19. Check Sheet form as a guide the general standardization of service quality for internal and external audit (Lobby, Office, Canteen, Toilet and Green Office) based EMS standard ISO 14001 and OHSAS 18001.
20. General Affair Problem Solving.
Rp. 4.000.000,- / Orang (Full Fare ) Rp.3.750.000,-/Orang (jika pendaftaran masuk sebelumtanggal 1 September 2015) Rp 10.500.000,-/ 3 Orang (harga special untukpendaftarangrup Minimal 3 orang)
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