IKLAN GRATIS: Almost Running : To Be A Super Secretary

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Berikut ini kami informasikan program training kami, yaitu :

MARKSHARE Training

Call Us : 021 5793-2035

0858 9026 0140

Hadiri dan ikuti :

2 Day Training Program

MARKSHARE Training

Check info below, for training Series :

To Be A Super Secretary

Jakarta, 21 – 22 Agustus 2014

INTRODUCTION

An efficient and effective office secretary builds good image of an organization and proves to be an asset to his/her supervisor. Information technology has brought about a paradigm shift in office working and the skills required by office secretaries. Decision makers are overloaded by information and data so they need skillfully trained to stream line the flow of information. The more skills they have, the more time their organizational heads will save and the organization as a whole will become more effective and professional.

During the workshop, the participants will review and discuss which kind of duties and skills they are responsible for and which standards should be achieved in performing a variety of office tasks.

Program Objectives:

After completing this practical program, participants will be able to:

understand how her role as Secretary contributes to organizational success
build an effective work team
plan and coordinate workflow and productivity
interact with people in ways which reinforce positive working relationships
show concern for excellence
manage personal emotions and stress
manage conflict, difficult situations and people with ease
deliver presentations to small groups for maximum effect

Target Participants:

This Program is suitable for all secretaries or professionals in each industry who lead secretarial support, manage an office environment, or work as a personal assistant within the organization.

Topics Covered:

Day 1:

1. The Role of the Secretary

· Key functions of your role

· Self-assessment

2. Communicating for Results

· Why are effective communication skills important?

· What is communication?

· The communication process

· Barriers to effective communication

· Skills for effective communication, persuasion and influence

· Listening – the key to communication success

3. Leadership and Office Management

· Your leadership style

· Factors that influence leadership in your organization and in your office

· Ways in which you can influence your team

· Why networking is critical to your success

Day 2:

4. Effective Presentation Skills

· Planning an effective presentation

· Practice and rehearsal

· Personal delivery skills

· Reviewing the presentation for maximum learning and effect

5. Managing Work

· Time management/self-management

· Managing stress

· Goal setting

· Priority management

· Becoming a Quadrant II time manager

· Dealing with time wasters

· Maximize effectiveness by managing meetings

6. Managing Conflict

· What is conflict?

· Finding an appropriate conflict management style

· Mapping and defining conflict

· Appropriate assertiveness and empathy

· Dealing with anger in yourself and others

Methodology

· Active Participation by all group members

· Small group discussions

· Role play / Case study work

· Problem-solving real work issues

· Individual Action plan

· Comprehensive Reference materials to take away with you

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Informasi & Registrasi & SPECIAL PRICE :

MARKSHARE Training

021 5793-2035

sari@marksharetraining.co.id

www.marksharetraining.co.id

Jadwal Training Running : Agustus - September 2014
No	Tanggal Pelaksanaan	Topik Training	Fasilitator
	12 – 13 Agustus 2014	Public Relation In Changing Era	Safik Basri Assegaf
	12 – 13 Agustus 2014	HR Audit	Dianti Arudi
	14 – 15 Agustus 2014	Extraordinary Jurnalism For Corporate Website	P. Hasudungan Sirait
	14 – 15 Agustus 2014	Finance for non Finance Executive	Jaka Wasana
	14 – 15 Agustus 2014	Advanced Excel 2010	Goutama Bachtiar
	14 – 15 Agustus 2014	Supply Chain Management	Deni Danasenjaya
	18 - 19 Agustus 2014	Treasury & Pendanaan	Tumpal Sihombing
	18 – 19 Agustus 2014	Strategic vendor Management	Deni Danasenjaya
	19 – 20 Agustus 2014	Negotiation Power For Purchasing	Rahmat Noviandi
	19 – 20 Agustus 2014	Payroll Administration System	Erawan Supriatna
	19 - 20 Agustus 2014	Coaching & Conseling	Lilik Agung
	19 – 20 Agustus 2014	Interpersonality Excellence	Carlina patuwo
	20 Agustus 2014	Powerpoint Do More	Ady A. Subagya
	20 – 21 Agustus 2014	Forecasting & Budgeting	Jaka Wasana
	21 - 22 Agustus 2014	To Be A Super Secretary	Carlina Patuwo
	21 – 22 Agustus 2014	Handling Complaint & Difficult Customer	Antonius Karya
	21 – 22 Agustus 2014	Strategic Business Plan & Budgeting Control	Natar Adri
	26 - 27 Agustus 2014	SOP with KPI	Eko Supriyatno
	27 - 28 Agustus 2014	Tata kelola Kantor, Dokumen/Surat & Inventaris Kantor	Natar Adri
	27 – 28 Agustus 2014	Best Practice Warehouse Management	Deny Danasenjaya
	28 – 29 Agustus 2014	Professional Debt Collection	Natar Adri
	2 – 3 September 2014	Designing an effective Training program ( TNA )	Dianti Arudi
	4-5 September 2014	Corporate Journalism	Hasudungan Sirait
	9-10 September 2014	Penyusunan/Pembuatan Peraturan PP/PKB Perusahaan	Ery Lestanto
	10-11 September 2014	Training For Trainers	Kir brandoko
	11-12 September 2014	BANDUNG : Handling Complaint & Difficult people	Antonius Karya
	11- 12 September 2014	Leadership Skill	Lilik Agung
	16-17 September 2014	PKWT dan Outsourcing	Ery Lestanto
	16 – 17 September 2014	Effective Report Writing Technique	Natar Adri
	17 – 18 September 2014	KPI with Balancedscoredcard	Eko Supriyatno
	17 – 18 September 2014	Powerfull Database Analyst & Dashboard Reporting with excel	Erawan S
	18 – 19 September 2014	Workload Analyst	Antonius Karya
	18-19 September 2014	HR For Non HR	Dianti Arudi
	22 – 23 September 2014	Tax Planning Management	Abdul Rahim
	23 – 24 September 2014	Strategic procurement management	Deni Danasenjaya
	24 – 25 September 2014	Greatology : The Way of Great Making People	Steve Sudjatmiko
	25 – 26 September 2014	BALI : Negotiation & Lobbying Skill	Elyus Lanin
	25 – 26 September 2014	BALI : To Be A Super Secretary	Carlina A. Patuwo
	25 – 26 September 2014	BALI : Teknik Penyusunan KPI	Natar Adri