IKLAN GRATIS: Secretary Program : Core Competencies To Be A Poffesional Secretary

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Berikut ini kami informasikan program training kami, yaitu :

MARKSHARE Training

Call Us : 021 5793-2035

0858 9026 0140

Hadiri dan ikuti :

2 Day Training Program

To Be A Super Secretary

Jakarta, 15 - 16 Juli 2014

INTRODUCTION

An efficient and effective office secretary builds good image of an organization and proves to be an asset to his/her supervisor. Information technology has brought about a paradigm shift in office working and the skills required by office secretaries. Decision makers are overloaded by information and data so they need skillfully trained to stream line the flow of information. The more skills they have, the more time their organizational heads will save and the organization as a whole will become more effective and professional.

During the workshop, the participants will review and discuss which kind of duties and skills they are responsible for and which standards should be achieved in performing a variety of office tasks.

Program Objectives:

After completing this practical program, participants will be able to:

understand how her role as Secretary contributes to organizational success
build an effective work team
plan and coordinate workflow and productivity
interact with people in ways which reinforce positive working relationships
show concern for excellence
manage personal emotions and stress
manage conflict, difficult situations and people with ease
deliver presentations to small groups for maximum effect

Target Participants:

This Program is suitable for all secretaries or professionals in each industry who lead secretarial support, manage an office environment, or work as a personal assistant within the organization.

Topics Covered:

Day 1:

1. The Role of the Secretary

· Key functions of your role

· Self-assessment

2. Communicating for Results

· Why are effective communication skills important?

· What is communication?

· The communication process

· Barriers to effective communication

· Skills for effective communication, persuasion and influence

· Listening – the key to communication success

3. Leadership and Office Management

· Your leadership style

· Factors that influence leadership in your organization and in your office

· Ways in which you can influence your team

· Why networking is critical to your success

Day 2:

4. Effective Presentation Skills

· Planning an effective presentation

· Practice and rehearsal

· Personal delivery skills

· Reviewing the presentation for maximum learning and effect

5. Managing Work

· Time management/self-management

· Managing stress

· Goal setting

· Priority management

· Becoming a Quadrant II time manager

· Dealing with time wasters

· Maximize effectiveness by managing meetings

6. Managing Conflict

· What is conflict?

· Finding an appropriate conflict management style

· Mapping and defining conflict

· Appropriate assertiveness and empathy

· Dealing with anger in yourself and others

Methodology

· Active Participation by all group members

· Small group discussions

· Role play / Case study work

· Problem-solving real work issues

· Individual Action plan

· Comprehensive Reference materials to take away with you

Get Efficient Package For Inhouse Training !

Untuk permintaan inhouse training dalam topic diatas ataupun topic lainnya, silahkan hubungi kami.

Training Fee :

Rp. 3.750.000,- (Full Fare)

Informasi & Registrasi & SPECIAL PRICE :

MARKSHARE Training

021 5793-2035

sari@marksharetraining.co.id

www.marksharetraining.co.id

Jadwal Training Running : Juni - Agustus 2014
No	Tanggal Pelaksanaan	Topik Training	Fasilitator
	10 - 11 Juni 2014	Mastering Excel 2010 For office Data processing System	Erawan Supriyatna,S.Kom.
	12 - 13 Juni 2014	Best Practice Supply Chain Management	Deny Danasenjaya
	16 - 17 Juni 2014	Extraordinary Journalism For Corporate Website	Her Suharyanto
	18 – 19 Juni 2014	Powerfull Database Analysis & Dashboard reporting Using Excel	Erawan Supriyatna,S.Ko
	19 Juni 2014	Balance Score Card Step by Step	Ady A. Subagya.
	19 – 20 Juni 2014	Handling Complain & Difficult Customer ( Bandung )	Natar Adri
	19 – 20 Juni 2014	Establishing SOP with KPI	Eko Supriyatno
	20 – 21 Juni 2014	Corporate Journalism	P. hasudungan Sirait
	20 – 21 Juni 2014	Professional Debt Collection Skills	Antonius karya
	23 - 24 Juni 2014	Human Resources Management	Antonius Karya
	24 – 25 Juni 2014	Advenced Selling Skill	Natar Adri SE, MM.
	25 - 26 Juni 2014	Managing Office, Kaizen 5S, and Filing System	Natar Adri
	30 –1 Juli 2014	Strategic Vendor Management ( Bandung )	Deny Danasenjaya.
	30 Juni – 1 Juli 2014	Negotiation for Purchasing	Rahmat Noviandi
	3 Juli 2014	Powerpoint Do More	Ady A. Subagya
	10 - 11 Juli 2014	Technical Report Writing	Natar Adri
	10 – 11 Juli 2014	Proffesional General Affairs	Sih Hartono SE.
	14 – 15 Juli 2014	Financial Statement Analysis	Slamet Affandi
	15 – 16 Juli 2014	Core Competencies To Be A Proffesional Secretary	Carlina Agnes Patuwo
	16 – 17 Juli 2014	Business Plan	Natar Adri
	17 – 18 Juli 2014	E-Filing Implementation with RMS&EFS Method based on Document Regulation	Erawan Supriyatna,S.Kom
	17 – 18 Juli 2014	Finance for non Finance Executive	Jaka Wasana
	21 – 22 Juli 2014	Effective Negotiaton & Lobbying Skill	Elyus Lanin
	21 – 22 Juli 2014	Review PPh Badan	Abdul Rahim
	12 – 13 Agustus 2014	Public Relation In Changing Era	Safik Basri Assegaf
	14 – 15 Agustus 2014	Extraordinary Jurnalism For Corporate Website	P. Hasudungan Sirait
	19 – 20 Agustus 2014	Negotiaton Power For Purchasing	Rahmat Noviandi
	19 - 20 Agustus 2014	Coaching & Conseling	Lilik Agung
	20 Agustus 2014	Powerpoint Do More	Ady A. Subagya
	20 – 21 Agustus 2014	Forecasting & Budgeting	Jaka Wasana
	21 – 22 Agustus 2014	Handling Complaint & Difficult Customer	Antonius Karya
	21 – 22 Agustus 2014	Supply Chain Management	Deny Danasenjaya
	26 – 27 Agustus 2014	Best Practice Warehouse Management	Deny Danasenjaya
	26 – 27 Agustus 2014	Tata kelola Kantor, Dokumen/Surat & Inventaris Kantor	Natar Adri