Public Course : EFFECTIVE COMMUNICATION & INTERPERSONAL SKILL ; COACHING & COUNSELING

 

MARKSHARE Training We Provide Workshop & Training Call Us : Hayu (Ms) 0812.8090.191 hayu@marksharetraining.co.id www.marksharetraining.co.id Click here for Unsubscribed
Yth, Bapak / Ibu HRD Manager Training & Development Manager kami Markshare Training , ingin menginformasikan bahwa kami akan menyelenggarakan training sebagai berikut : EFFECTIVE COMMUNICATION & INTERPERSONAL SKILL   Jakarta, 19 – 20 Februari 2018 COACHING & COUNSELING   Jakarta, 20 – 21  2018     TUJUAN LOKAKARYA   Setelah mengikuti Lokakarya ini, peserta diharapkan memiliki pengetahuan untuk:   •    Membangun dan mempertahankan hubungan yang baik dengan orang lain melalui komunikasi terbuka   •    Membangun dan menciptakan hubungan kerja yang positif dengan kolega dan rekan bisnis   •    Gunakan kekuatan self-awareness (kesadaran diri), self-regulation (pengaturan diri), social intelligence (kecerdasan sosial),dan empati untuk menjadi komunikator yang sukses   •    Mengembangkan keterampilan hubungan interpersonaldalam berhubungan dengan orang lain   •    Memahami bagaimana fungsi otak mempengaruhi perilaku   •    Berkomunikasi dengan bijaksana dan persuasif, dengan rasa percaya diri ketika berhadapan dengan orang-orang sepanjang waktu •    Menyelesaikan konflik dan interaksi yang sulit dengan rekan / pelanggan dan orang lainsecara professional   TOPIK PEMBAHASAN   1.              The Power of Interpersonal Skills at Work ·         What are Interpersonal Skills ·         The Importance of Effective Communication ·         Typical Communication Challenges ·         Effects of Poor Communication ·         Barriers to Effective Communication ·         Group Activity 2.               Successful Interpersonal Skills ·         Using the Right Words ·         What You Say vs How it is Interpreted ·         What are the Words to Avoid? ·         Choosing Positive Words ·         Body Language ·         Eye Contact ·         Greeting the Customers ·         Standing and Sitting Postures ·         Walking Confidently ·         Facial Expressions and Gestures 3.              Enhancing Your Emotional Quotient ·         Developing Self Awareness ·         Managing Emotions ·         Improving Motivation ·         Improving Empathy ·         Improving Social Skills   4.              Building Relationships at Work ·         Building Rapport and Maintaining Relationships ·         Personality Profiling ·         Understanding the Different Personality Traits ·         How to Handle Different Personalities 5.              Influential Communication Dynamics ·         The 5-Step Process for Influencing Skills ·         Sharpening Your Influencing Skills ·         The Four Patterns of Influence ·         Influencing Different Personality Types 6.              Managing Difficult People ·         Types of Difficult People ·         Handling Difficult People Professionally ·         Handling Conflict Tactfully     TUJUAN LOKAKARYA   Melakukan coaching dan counseling pada saat yang tepat dan memberikan kontribusi bagi individu karyawan yang pada akahirnya dapat meningkan kinerja perusahaan. TOPIK BAHASAN: 1. Pengertian Coaching dan Counseling 2. Coaching VS Counseling 3. Ciri-ciri Coaching 4. Kapanmelakukan coaching 5. Ciri-ciri Counseling 6. Kapanmelakukan counseling 7. Karakter Coach Yang Bermutu 8. MEngapa individu tidak perform 9. Tanda-tanda karyawan bermasalah 10. Langkah-langkah melakukan coaching 11.Pendekatan Counseling 12.Berbagaihambatan coaching dan counseling 13.Mengatasi karyawan bermasalah

 

 

JADWAL PUBLIC CLASS FEBRUARI 2018

 

No	Tanggal	Judul Training	Lokasi
1	6 - 7 Feb	Basic HR Management	Jakarta
2	8 - 9 Feb	Managing Office & Filling System	Jakarta
3	7 – 8 Feb	General Affairs Management Development Program	Jakarta
4	8 - 9 Feb	Applied Finance For Non Finance	Jakarta
5	12 - 13 Feb	Best Practice Warehouse Management	Jakarta
6	12 - 13 Feb	Technical Report Writing	Jakarta
7	12-13 Feb	Stress Management	Jakarta
8	12 - 13 Feb	The 7 Step Selling for Sales People	Jakarta
9	21 – 22 Feb	Effective Public Relation	Jakarta
10	14 - 15 Feb	Handling Complain & Difficult Customer	Jakarta
11	14 - 15 Feb	Business Plan, Cost Control & Budgeting Planning	Jakarta
12	14 - 15 Feb	Customer Service for Hospital	Jakarta
13	14 - 15 Feb	Powerfull Database Analysis & Dashboard Reporting Using Ms. Excel	Jakarta
14	15 - 16 Feb	Corporate Journalism	Jakarta
15	19 - 20 Feb	Negotiation Power For Procurement	Jakarta
16	19 - 20 Feb	Problem Solving & Continuous Improvement With PDCA & 7QC Tools	Jakarta
17	8 – 9 Feb	Effective Communication & Interpersonal Skill	Jakarta
18	19 - 20 Feb	Planning & Inventory Control	Jakarta
19	19 - 20 Feb	Supply Chain Management	Jakarta
20	20 - 21 Feb	Motivating & Empowering : Business Culture dan Etos Kerja	Jakarta
21	20 - 21 Feb	Coaching & Counseling	Jakarta
22	21 - 22 Feb	Amazing Presentation With Powerpoint 2007/2010, SWISHMAX And ULEAD	jakarta
23	21 - 22 Feb	Business Etiquette & Protokoler	Jakarta
24	22 - 23 Feb	Workload Analysis Implementation With Ms. Excel 2007/2010/2013 For HR & Non HR	Jakarta
25	22 - 23 Feb	Establishing Advanced Service Excellent	Jakarta
26	22 - 23 Feb	Effective Time & Activity Management	Jakarta
27	26 - 27 Feb	Comprehensive Basic Accounting for Executive	Jakarta
28	26 - 27 Feb	Basic Managing Performance for Manager	Jakarta
29	26 - 27 Feb	Career & Talent Management	Jakarta
30	26 - 27 Feb	Excellence Automation Data Processing With Macro And Visual Basic Application Excel 2007/2010	Jakarta
31	27 - 28 Feb	Kepemimpinan Situasional untuk Sales Leader	Jakarta
32	27 - 28 Feb	Effective Negotiation & Lobbying Skill	Jakarta
33	27 - 28 Feb	Project management Using Ms. Project Application	Jakarta
34	27 - 28 Feb	New Product Development (NPD)	Jakarta
Jadwal Luar Kota
1	7 - 8 Feb	Effective Negotiation & Lobbying Skills	Bali
2	7 - 8 Feb	Managing People "Leadership & Managerial Skills For Supervisor & Manager"	Bali
3	7 - 8 Feb	Advanced Secretary Development Program	Bali
4	15 - 16 Feb	Metode Penyusunan Spesifikasi & Harga Perkiraan Sendiri	Bandung
5	22 - 23 Feb	Financial Statement Analysis	Bandung
6	22 - 23 Feb	Progress to Successfull Supervisors "A Supervisory Leadership Workshop"	Yogyakarta